Privacy Policy
Effective Date: 28th September 2025
This Privacy Policy explains how 360 Degree Furniture Sdn Bhd (1246782-P), trading as Krafmen, collects, uses, and protects your personal data when you visit or purchase from www.krafmen.com.
By using our website, you agree to the terms outlined in this Privacy Policy.
1. Information We Collect
We may collect the following types of personal information:
- Name, contact details (phone number, email, address)
- Billing and delivery details
- Payment information (processed securely via third-party gateways; we do not store full card details)
- Account login details (if you create an account)
- Website usage data (cookies, IP address, browser type, pages visited)
2. How We Use Your Information
Your personal data may be used for:
- Processing and fulfilling your orders
- Delivering products to your address
- Managing your account and order history
- Communicating with you regarding orders, promotions, or customer service
- Improving our website and customer experience
- Complying with legal and regulatory requirements
3. Sharing of Information
We may share your data only in the following circumstances:
- Service Providers: with logistics, payment, or IT partners necessary to fulfill your order.
- Legal Requirements: if required by law, regulation, or court order.
- Business Transfers: if part of our business is merged, sold, or transferred.
We do not sell, rent, or trade your personal data to third parties for marketing purposes.
4. Data Security
- We implement technical and organizational measures to safeguard your personal data.
- Payments are processed via secure, encrypted third-party gateways.
- Despite our efforts, no online transmission is completely secure; you share data at your own risk.
5. Cookies & Tracking
- Cookies are used to enhance browsing, analyze traffic, and improve shopping experience.
- You may disable cookies in your browser settings, but some site features may not work properly.
6. Data Retention
- Customer data will be retained only as long as necessary to fulfill the purpose collected, or as required by Malaysian law.
- You may request deletion of your account and data by contacting us (see Section 9).
7. Your Rights (under PDPA 2010)
You have the right to:
- Access your personal data we hold.
- Correct any inaccuracies in your data.
- Withdraw consent to data usage (may affect order processing).
- Request deletion of your personal information.
Requests can be submitted via email to support@krafmen.com.
8. Third-Party Links
Our website may contain links to external sites (e.g., payment gateways, social media). We are not responsible for the privacy practices of those websites.
9. Contact Us
If you have any questions about this Privacy Policy or wish to exercise your data rights, please contact us at:
📍 360 Degree Furniture Sdn Bhd (1246782-P)
Lot 939 & 940, Jalan Industri 10, Kampung Baru Sungai Buloh,
40160 Shah Alam, Selangor, Malaysia
📞 Tel: 016-2089360
📧 Email: support@krafmen.com
10. Updates to Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on www.krafmen.com, and continued use of the site constitutes acceptance of these changes.
